PAIA Manual

Effective date: 30 May 2026

Promotion of Access to Information Act, 2000 (PAIA) — Section 51 Manual

Enerthia Energy (Pty) Ltd

1. Introduction

This Manual is published in terms of section 51 of the Promotion of Access to Information Act, 2000 (PAIA). It explains how a member of the public may request access to records held by Enerthia Energy (Pty) Ltd (“Enerthia”), and the records we hold.

PAIA gives effect to the constitutional right of access to information held by public and private bodies, where access is required for the exercise or protection of any right.

2. Particulars of the Responsible Party

Name: Enerthia Energy (Pty) Ltd
Registration number: 2026/033277/07
Postal address: Pringle Bay, 7196, Overstrand, Western Cape, South Africa
Physical address: Pringle Bay, 7196, Overstrand, Western Cape, South Africa
Telephone: Available on request via info@enerthiaenergy.co.za
Email: info@enerthiaenergy.co.za
Website: enerthiaenergy.co.za

3. Information Officer

Name: Vanessa Mann
Designation: Information Officer
Email: vanessa.mann@enerthiaenergy.co.za

The Information Officer is the contact point for all PAIA requests and POPIA queries.

4. PAIA Guide

The Information Regulator has produced a Guide on how to use PAIA. It is available in all official languages from the Information Regulator’s website at https://inforegulator.org.za, or on request from:

The Information Regulator (South Africa)
JD House, 27 Stiemens Street, Braamfontein, Johannesburg, 2001
PO Box 31533, Braamfontein, Johannesburg, 2017
Tel: +27 10 023 5200
Email: enquiries@inforegulator.org.za

5. Records held by Enerthia

Enerthia holds the following categories of records:

5.1 Corporate and statutory records

  • Certificate of incorporation, MOI, share register
  • CIPC filings
  • Director resolutions and minutes

5.2 Financial records

  • Management accounts and annual financial statements
  • Bank statements
  • Invoices and supplier records
  • Tax records (SARS filings)

5.3 Operational records

  • Funder, EPC, and offtaker engagement records
  • Channel Partner Agreements, Service Agreements, Endorsement Agreements, NDAs
  • Project pipeline and deal records
  • Correspondence and meeting notes

5.4 Personnel records (if and when applicable)

  • Employment contracts and payroll
  • Performance and disciplinary records

5.5 Website and marketing records

  • Contact form submissions
  • Newsletter subscriber list
  • Website analytics

5.6 Records held under other legislation

  • POPIA: personal information of contacts, subscribers, and counterparties
  • Companies Act 71 of 2008: statutory records
  • Income Tax Act 58 of 1962: tax records
  • Labour Relations Act 66 of 1995 (where applicable): employment records

6. How to request access to a record

A request for access to a record must be made on the prescribed PAIA Form 02 (available from the Information Regulator’s website) and sent to the Information Officer at vanessa.mann@enerthiaenergy.co.za.

The request must:

  • Identify the record sought with sufficient particularity.
  • State the form of access required.
  • State the right the requester is seeking to exercise or protect, and the reason the record is required.
  • Include the prescribed fee where applicable.

7. Fees

Fees prescribed under PAIA may apply. Current fees are set out in the regulations published by the Information Regulator and on https://inforegulator.org.za.

8. Grounds for refusal

Enerthia may refuse access to a record on the grounds set out in Chapter 4 of PAIA, including:

  • Protection of personal information of third parties (section 63).
  • Protection of commercial information of third parties (section 64).
  • Protection of confidential information of third parties (section 65).
  • Protection of records privileged from production in legal proceedings (section 67).
  • Protection of commercial information of Enerthia (section 68).
  • Protection of research information (section 69).

9. Remedies available if a request is refused

If your request is refused, or you are dissatisfied with the response, you may:

  1. Submit a complaint to the Information Regulator (PAIAComplaints@inforegulator.org.za).
  2. Apply to a court of competent jurisdiction for appropriate relief.

10. Updates to this Manual

This Manual will be updated when there is a material change to the records held or the Information Officer designated. The “Effective date” at the top reflects the most recent revision.